Accenture Hiring Freshers (Software Engineer)

Accenture Fresher Hiring 2024: Software Engineer – Technology OpS Support Practitioner

Company: Accenture
Job Designation: Software Engineer – Technology OpS Support Practitioner
Job Location: Bengaluru, India
Salary: ₹4 LPA – ₹7 LPA
Qualification: Any Graduation
Experience: Freshers / 0-2 years
Apply Link: Apply Now

About Accenture

Accenture is a leading global professional services company specializing in digital, cloud, and security solutions.

With expertise spanning over 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song—all driven by its vast network of Advanced Technology and Intelligent Operations centers.

Job Role Overview

As a Software Engineer – Technology OpS Support Practitioner, you will play a pivotal role in providing top-tier service desk support, managing service desk operations, and ensuring optimal system performance.

This role is designed for candidates with a strong understanding of ITIL frameworks, technical troubleshooting abilities, and effective communication skills.

Key Responsibilities

• Service Desk Support:
  • Provide voice support to clients, ensuring accurate issue resolution.
  • Manage day-to-day service desk operations to maintain world-class system performance.
• Technical Troubleshooting:
  • Analyze and resolve technical issues using IT service management tools.
  • Design and implement resolutions for complex client challenges.
• Collaboration:
  • Work closely with cross-functional teams to deliver quality solutions.
  • Ensure effective communication and documentation throughout the resolution process.
• Continuous Learning:
  • Stay updated with advancements in service desk management tools and cloud technologies.

Required Skills and Qualifications

• Technical Expertise:
  • Proficiency in service desk management and IT service management tools.
  • Solid understanding of cloud technologies and their applications in service desk operations.
• Framework Knowledge:
  • Strong grasp of ITIL frameworks and incident management processes.
• Problem-Solving Skills:
  • Ability to troubleshoot and resolve technical issues efficiently.
  • Exceptional attention to detail and prioritization capabilities.
• Soft Skills:
  • Excellent communication and interpersonal abilities.
  • Familiarity with remote support tools and processes.

Why Join Accenture?

1. Global Exposure: Work with industry-leading clients and cutting-edge technologies across 40+ industries.
2. Career Growth: Benefit from structured career development programs and internal mobility opportunities.
3. Inclusive Culture: Thrive in a supportive, diverse, and innovative work environment.
4. Competitive Compensation: Enjoy competitive salaries, performance incentives, and additional benefits.
5. Skill Development: Access world-class training programs to enhance your technical and interpersonal skills.

How to Apply

To apply for the Software Engineer – Technology OpS Support Practitioner position:

1. Visit the Careers Page: Click on the Apply Now link.
2. Register/Login: Create an account or log in to the portal.
3. Complete the Application Form: Fill in accurate personal, educational, and professional details.
4. Upload Resume: Attach your updated resume highlighting relevant skills and experience.
5. Submit Application: Verify details and submit your application.

Start your career journey with Accenture, where innovation and growth await. Apply now and become part of a globally renowned organization committed to excellence in technology and services!